Step into a world of 24-carat gold and experience the iconic Inside Burj Al Arab tour, one of Dubai's most exclusive and sought-after experiences.
As a firm favorite among visitors, this extraordinary 90-minute butler-guided tour takes you inside the landmark that defines the UAE. Explore the opulent atrium, the luxurious Royal Suite, and walk in the footsteps of royalty, dignitaries, and celebrities who have stayed there before.
The tour offers the chance to capture unforgettable photo moments, admire stunning original artwork, and engage with interactive exhibits that tell the rich history of Burj Al Arab Jumeirah. Exclusive to hotel guests and tour participants, the boutique offers bespoke luxury items and elegant souvenirs, allowing you to take home a piece of this world-renowned destination.
Refreshments and light bites are available in UMA Sky Deck (charged separately), with the option for our butlers to assist with restaurant reservations, should you wish to extend your visit and indulge in one of the award-winning dining experiences within the Burj Al Arab Jumeirah.

Inside Burj Al Arab
Benefit: Single Entry Guided Tour
Regular Price: Adult GBP 53.43; Child GBP 21.24

Attraction Highlights
- Exclusive Access to the 25th Floor and Royal Suite
- Guided Tour with Personal Butler
- Traditional Emirati Welcome
- Access to the Inside Burj Al Arab Boutique
- Iconic Photo Opportunities
Benefit:
Single Entry Guided Tour
Important Notes
Please present the TICKET issued within the App upon arrival at the venue.
Doors open 09:30 AM at Jumeirah Beach Hotel – Inside Burj Al Arab Ticketing Lounge, and tours start and end there.
Age Restriction
Dress Code & Etiquette
Languages:
English, Arabic (upon request and subject to availability)
Tickets are valid for the time and date displayed on your confirmation.
Late arrivals and those who miss their tour will be considered no-shows and will lose their reservation.
Doors open 09:30 AM at Jumeirah Beach Hotel – Inside Burj Al Arab Ticketing Lounge, and tours start and end there.
- Arrival: Please arrive at the ticket lounge 15 minutes prior to your scheduled tour time.
- Tour Duration: Approximately 90 minutes, and includes access to the 25th floor and Inside Burj Al Arab areas only.
- Tour Schedule: Tours start from 10:00 AM onwards, every 30 minutes, until 07:00 PM (last tour begins at 07:00 PM).
- Parking: Ticket holders are advised to use the valet parking service at Jumeirah Beach Hotel.
Age Restriction
- Children aged 16 years and under must be accompanied by an adult aged 21 years or above. Adult tickets apply to individuals from the age of 13.
- Children 0 - 3 years of age can enter for free and will receive a complimentary ticket from the Ticketing Lounge. Proof of age may be required.
Dress Code & Etiquette
- Respectful clothing (smart casual attire) is mandatory. Knee-length shorts are allowed for males and females although no beachwear, flipflops/slippers are allowed.
- No flash photography or professional cameras are permitted.
- No photography is allowed inside the main lobby of Burj Al Arab, the main Atrium or on the first floor.
- Please respect the privacy and comfort of Burj Al Arab in-house guests whilst in public spaces.
- Additional drinks and food are available for purchase, along with a full bar that may require a minimum spend.
- UMA Lounge access: From 11:00 AM and minimum spend may apply.
- If you have booked an onward dining experience please consult individual restaurants for specific dress code information.
Languages:
English, Arabic (upon request and subject to availability)
Tickets are valid for the time and date displayed on your confirmation.
Late arrivals and those who miss their tour will be considered no-shows and will lose their reservation.
Address | Inside Burj Al Arab Ticket Lounge Jumeirah Beach Hotel - Jumeirah Street - Umm Suqeim 3 - Dubai - United Arab Emirates. |
Collection Information | Upon arrival, you will be greeted with a refreshing non-alcoholic welcome drink before being whisked away on a buggy transfer across the bridge to Burj Al Arab Island. Along the way, you'll have the perfect photo opportunity to capture the moment.
Upon arrival at the Burj Al Arab Welcome Foyer, you’ll receive a traditional Emirati welcome. From there, you will be guided through the stunning hotel atrium and into the panoramic elevator that takes you to the 25th floor. Once on the 25th floor, you’ll explore the Experience Suite, where you’ll learn fascinating stories about the hotel’s history and design. To further immerse yourself in the culture, you will be treated to traditional Arabic coffee and dates. The experience continues with a ride in a gold-plated elevator, taking you to the exclusive boutique where you can browse elegant, luxury items. |
Phone | 800 467 433 |
Email: | info@insideburjalarab.com |
Work Hours | Daily tours start from 10:00 AM onwards every 30 min, until 07:00 PM (the last tour begins 07:00 PM). |
Website | http://www.insideburjalarab.com |
What to expect
Things to look out for
Helpful Tips
Important Notes
Please present the TICKET issued within the App upon arrival at the venue.
Doors open 09:30 AM at Jumeirah Beach Hotel – Inside Burj Al Arab Ticketing Lounge, and tours start and end there.
Age Restriction
Dress Code & Etiquette
Languages:
English, Arabic (upon request and subject to availability)
Tickets are valid for the time and date displayed on your confirmation.
Late arrivals and those who miss their tour will be considered no-shows and will lose their reservation.
Doors open 09:30 AM at Jumeirah Beach Hotel – Inside Burj Al Arab Ticketing Lounge, and tours start and end there.
- Arrival: Please arrive at the ticket lounge 15 minutes prior to your scheduled tour time.
- Tour Duration: Approximately 90 minutes, and includes access to the 25th floor and Inside Burj Al Arab areas only.
- Tour Schedule: Tours start from 10:00 AM onwards, every 30 minutes, until 07:00 PM (last tour begins at 07:00 PM).
- Parking: Ticket holders are advised to use the valet parking service at Jumeirah Beach Hotel.
Age Restriction
- Children aged 16 years and under must be accompanied by an adult aged 21 years or above. Adult tickets apply to individuals from the age of 13.
- Children 0 - 3 years of age can enter for free and will receive a complimentary ticket from the Ticketing Lounge. Proof of age may be required.
Dress Code & Etiquette
- Respectful clothing (smart casual attire) is mandatory. Knee-length shorts are allowed for males and females although no beachwear, flipflops/slippers are allowed.
- No flash photography or professional cameras are permitted.
- No photography is allowed inside the main lobby of Burj Al Arab, the main Atrium or on the first floor.
- Please respect the privacy and comfort of Burj Al Arab in-house guests whilst in public spaces.
- Additional drinks and food are available for purchase, along with a full bar that may require a minimum spend.
- UMA Lounge access: From 11:00 AM and minimum spend may apply.
- If you have booked an onward dining experience please consult individual restaurants for specific dress code information.
Languages:
English, Arabic (upon request and subject to availability)
Tickets are valid for the time and date displayed on your confirmation.
Late arrivals and those who miss their tour will be considered no-shows and will lose their reservation.
Address | Inside Burj Al Arab Ticket Lounge Jumeirah Beach Hotel - Jumeirah Street - Umm Suqeim 3 - Dubai - United Arab Emirates. |
Phone | 800 467 433 |
Work Hours | Daily tours start from 10:00 AM onwards every 30 min, until 07:00 PM (the last tour begins 07:00 PM). |
Website | http://www.insideburjalarab.com |